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Daily Personal Activities (High Intensity)

At Nurse Hands Support Services Australia, our Daily Personal Activities (High Intensity) service provides specialized support for individuals who require extra care due to complex needs. Our highly trained staff offer compassionate, professional assistance to help with daily tasks and personal care.
How We Support You:
  • Personal Hygiene: Assistance with bathing, grooming, and dressing to ensure comfort and dignity.
  • Mobility Support: Helping with movement and transfers, whether using mobility aids or providing physical support.
  • Medication Management: Ensuring medications are taken correctly and on time, with careful monitoring and administration.
  • Complex Health Support: Catering to needs such as wound care, feeding assistance, and managing medical devices.
  • Continence Support: Assistance with continence aids and toileting, maintaining privacy and respect.
Why Choose Us?
  • Skilled Care: Our team is experienced in handling high-intensity care needs with professionalism and compassion.
  • Individualized Plans: We create personalized care plans tailored to each individual's specific requirements and preferences.
  • Respect and Dignity: We prioritize your comfort and independence, providing support that respects your personal choices.
Our goal is to support your daily life with care and attention, ensuring you can live comfortably and confidently. Let us help you maintain your well-being and independence with our dedicated high-intensity care services.
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Complex Bowel Care
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Tracheostomy Support
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Enteral Feeding Support
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Urinary Catheter Support
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Dysphagia Support
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Subcutaneous Injections
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Ventilator Support
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Complex Wound Care Support
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Complex Bowel Care

Complex bowel care involves high-intensity supports for participants who are at risk of severe constipation or faecal incontinence. A personalized care plan, developed and reviewed by a qualified health practitioner, ensures that the specific needs and preferences of the participant are met.
Skills
Knowledge
  • Understand and follow individual support plans
  • Communicate using participant-preferred language and methods
  • Prepare for hygiene and infection control
  • Identify and respond to health risks or deterioration
  • Support participants with or without stomas
  • Document and report changes and issues
  • NDIS Code of Conduct and Practice Standards
  • Communication strategies and assistive technologies
  • Principles of infection control and hygiene
  • Anatomy and digestive health basics
  • Use of equipment: stoma bags, PPE, laxatives, and more
  • Roles and responsibilities in complex bowel care delivery

Enternal Feeding Support

Enteral feeding involves delivering nutrients directly into the stomach or small intestine through a feeding tube. This is required when a participant is unable to meet their nutritional needs orally. A detailed support plan, overseen by qualified health practitioners, guides safe delivery.
Skills
Knowledge
  • Understand and follow support plans and feeding regimes
  • Communicate with the participant using their preferred method
  • Maintain equipment hygiene and ensure proper positioning
  • Identify and respond to issues like tube blockages or alarms
  • Administer medication safely through the feeding tube (if applicable)
  • Support oral hygiene and stoma care
  • Digestive system anatomy and enteral feeding processes
  • Tube types, functions, and feeding techniques (e.g., gravity or syringe)
  • Infection control principles (e.g., PPE, hand hygiene)
  • Signs of complications like vomiting, bloating, or dehydration
  • When to escalate concerns to a health professional
  • Medication safety, including dosage and adverse reactions

Dysphagia Support

Dysphagia refers to difficulty swallowing, which can impact nutrition and safety. This support involves preparing and assisting with meals and fluids in ways that prevent choking, aspiration, and malnutrition, while maintaining dignity and enjoyment.
Skills
Knowledge
  • Follow mealtime support plans and feeding strategies
  • Prepare and test foods and fluids for correct texture
  • Support safe positioning and pacing during meals
  • Identify and respond to signs of choking or aspiration
  • Use communication aids and adaptive equipment as needed
  • Swallowing and respiratory anatomy
  • Dysphagia symptoms and causes
  • IDDSI food/fluid texture levels
  • Infection control and oral hygiene procedures
  • Emergency procedures for choking

Ventilator Support

This support involves managing equipment like BiPAP, CPAP, oxygen, and suction devices to assist with breathing. It ensures participants dependent on ventilators receive consistent, safe, and effective care.
Skills
Knowledge
  • Operate ventilators, alarms, and emergency backups
  • Position participants safely for effective ventilation
  • Respond to respiratory distress and blocked airways
  • Conduct equipment checks and record observations
  • Support participants with mask fitting and communication
  • Respiratory system anatomy
  • Common conditions requiring ventilation
  • Signs of respiratory distress or mask pressure sores
  • Use of suction, humidifiers, and back-up ventilators
  • Infection control specific to ventilator equipment

Tracheostomy Support

Tracheostomy care involves managing breathing through a surgically created airway in the neck. Supports include cleaning, suctioning, equipment use, and emergency response.
Skills
Knowledge
  • Follow support plan for suctioning and airway maintenance
  • Clean and monitor stoma sites
  • Respond to blockages and breathing difficulties
  • Use tracheostomy equipment safely (valves, nebulisers, humidifiers)
  • Record and report issues and changes promptly
  • Respiratory system and tracheostomy anatomy
  • Infection control and hygiene practices
  • Emergency first aid for blocked airways
  • Signs of infection or stoma deterioration
  • When to escalate concerns to health professionals

Urinary Catheter Support

This support involves assisting with indwelling, in-out, or suprapubic catheters for participants who need help with bladder management.
Skills
Knowledge
  • Follow catheter plans and check functionality
  • Support safe insertion (for intermittent) and drainage
  • Maintain stoma cleanliness and catheter site
  • Observe and report infection symptoms or complications
  • Measure and record urine output
  • Anatomy of the urinary system
  • Risks such as UTIs or dislodged tubes
  • Catheter equipment and drainage techniques
  • Signs of infection, skin issues, or blood in urine
  • When to refer to a health professional

Subcutaneous Injections

This involves safely administering injections under the skin, including for insulin or other prescribed medications.
Skills
Knowledge
  • Follow procedures for medication preparation and injection
  • Identify appropriate injection sites and rotate as needed
  • Monitor for adverse reactions or infections
  • Support diabetes management and insulin administration
  • Dispose of sharps safely and document administration
  • Injection techniques and site hygiene
  • Signs of infection or incorrect dosage effects
  • Diabetes medication delivery methods (pen, syringe, pump)
  • Factors affecting glucose levels (food, illness, stress)
  • Emergency response to hypo/hyperglycaemia

Complex Wound Care Support

This involves preventing and managing wounds or pressure injuries, often for participants with reduced mobility or chronic health conditions.
Skills
Knowledge
  • Prepare and maintain sterile environments
  • Apply dressings and monitor wound healing
  • Identify signs of infection or skin breakdown
  • Support use of pressure-relief equipment (e.g. lymphoedema devices)
  • Record and report wound status
  • Skin integrity and wound healing stages
  • Pressure injury risk factors and prevention
  • Use of wound care products and dressings
  • Signs of infection, deterioration, or allergic reaction
  • Hygiene practices specific to wound care
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We acknowledge and recognise the traditional owners of the land upon which we live and work, and pay respect to the elders both past and present.
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